Jabra 500-227-231 Extended Support Service

Jabra 500-227-231 - Extended Support Service

Overview :

Jabra 500-227-231 is a Jabra Care Advanced Level 1 enterprise support and replacement service designed for large-scale headset deployments. It is used by enterprise IT teams, UC administrators, contact centers, and managed workplace environments requiring operational continuity for Jabra collaboration devices.

The service provides advanced support coverage with replacement handling, phone and email support, training access, software update assistance, and quarterly reporting. It is structured for organizations operating large headset fleets with centralized lifecycle management requirements.

This support SKU is commonly deployed across enterprise collaboration environments using Jabra professional headset platforms including Evolve and Perform series devices. The service model supports rapid issue resolution and minimizes communication downtime in high-user-density environments.

This SKU is intended for organizations managing more than 30,000 estimated users under a Level 1 support tier. It is not intended for standalone consumer headset purchases or small office deployments requiring only standard warranty coverage.

Key Features :

• Enterprise-grade replacement support coverage
• Includes phone and email technical assistance
• Supports large-scale headset deployments
• Quarterly reporting for fleet management
• Designed for 30,000+ user environments

Specifications :