Netgear PMB0S52P-10000S ProSUPPORT OnCall 24x7

OVERVIEW:

More Than Just Support — A Business Partnership

The NETGEAR PMB0S52P-10000S ProSUPPORT for Business offerings provides you with peace of mind by extending and enhancing the standard warranty or support coverage included with your product purchase. With support, you get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve big and small technical issues. Connect with the people who have built your products and build the relationship to contribute to your business success.

OnCall 24x7 Tech Support
NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat, and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.

With an OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high-priority service, with less than a four-hour response or call-back time. Technical support requests enjoy a high-priority escalation for issue resolution.

OnCall 24x7 Tech Support contract purchases are non-refundable.

Professional Configuration and Setup Assistance
Schedule an appointment for a live consultation with an expert to configure, set up or re-configure your device. This allows you the quickest time to deployment, optimizes accuracy in product deployment, minimizes downtime, and maximizes the performance of the device.

Extended Warranty with Next Business Day Replacement
Once your warranty expires, ProSUPPORT for Business provides you with an extended warranty ensuring that if you have any issues with your device, it will be replaced by the same (or a newer) device. Next Business Day product replacement is also included to ensure your business is back up and running quickly.

SPECIFICATIONS