Overview
The BUFFALO 3YKYD10 is a 3-year Keep Your Drive warranty service for eligible BUFFALO TeraStation 12-bay full rackmount storage systems. It adds Keep Your Drive and Next Business Day service to the standard 3-year warranty.
Service Coverage
The 3YKYD10 provides a 3-year warranty period beginning from the purchase date stated on the purchase receipt. BUFFALO specifies 24/7 US-based phone support, Next Business Day air service, cross-shipment service, and a prepaid return shipping label. Hard drive replacement does not require return of the defective hard drive.
Compatibility
BUFFALO identifies 3YKYD10 for TeraStation 12-bay full rackmount systems. Current BUFFALO warranty information lists the TeraStation 51220RH (12-bay) and TeraStation 71210RH (12-bay) as compatible models.
Key Features
- 3-year Keep Your Drive warranty service
- Next Business Day air service
- Cross-shipment service
- Defective hard drive does not require return
- 24/7 US-based phone support
Applications
The 3YKYD10 is intended for eligible BUFFALO TeraStation 12-bay rackmount storage environments where enhanced warranty and drive-retention service is required.
DC Supplies Product Note
For DC Supplies customers, the BUFFALO 3YKYD10 should be matched to the exact TeraStation model and bay configuration before purchase. BUFFALO assigns this SKU specifically to eligible 12-bay full rackmount systems.
Specifications
| Specification | Details |
|---|
| Brand | BUFFALO |
| Part Number / MPN | 3YKYD10 |
| Product Type | Warranty Service |
| Service Name | Keep Your Drive |
| Service Duration | 3 Years |
| Warranty Period Start | Purchase date stated on purchase receipt |
| Service Level | Next Business Day |
| Air Service | Next Business Day air service |
| Cross-Shipment | Yes |
| Defective Drive Retention | Defective hard drive does not require return |
| Return Shipping | Prepaid return shipping label included |
| Technical Support | 24/7 US-based phone support |
| Supported Product Category | TeraStation 12-bay full rackmount |
| Current Listed Compatible Models | TeraStation 51220RH (12-bay), TeraStation 71210RH (12-bay) |
FAQs
What is BUFFALO 3YKYD10?
It is a 3-year Keep Your Drive warranty service for eligible BUFFALO TeraStation 12-bay full rackmount systems.
Which TeraStation models are compatible with 3YKYD10?
Current BUFFALO warranty information lists the 12-bay configurations of TeraStation 51220RH and TeraStation 71210RH.
Does 3YKYD10 include Next Business Day service?
Yes. The Keep Your Drive service includes Next Business Day air service and cross-shipment service.
Can the defective hard drive be retained?
Yes. BUFFALO states that hard drive replacement under Keep Your Drive does not require return of the defective hard drive.
When does the 3-year warranty period begin?
The warranty period starts from the purchase date stated on the purchase receipt.
