Overview
The BUFFALO 5YKYD20 is an optional 5-year Keep Your Drive warranty upgrade for eligible BUFFALO TeraStation storage systems. It combines the original 3-year warranty with two additional years for a maximum of five years of coverage.
Service Coverage
The Keep Your Drive service provides replacement hard drives using Next Business Day air service and cross-shipment service. A defective hard drive does not need to be returned to BUFFALO, and a prepaid return shipping label is included for other covered replacement requirements.
Compatibility
BUFFALO identifies the 5YKYD20 for eligible 8-bay full and 12-bay partial TeraStation systems. Current BUFFALO documentation lists it for systems including TeraStation 5820DN 8-bay, TeraStation 51220RH 4-bay and TeraStation 71210RH 4-bay configurations.
Key Features
- 5-year maximum warranty coverage
- Keep Your Drive service for defective hard drives
- Next Business Day air service
- Cross-shipment service
- 24/7 North America-based phone support
Applications
The 5YKYD20 is intended for organizations using eligible BUFFALO TeraStation systems that require extended warranty protection while retaining defective hard drives during replacement.
DC Supplies Product Note
The 5YKYD20 is a warranty service product rather than a hardware component. Confirm the exact TeraStation model and configuration against BUFFALO's eligibility list before purchase.
Specifications
| Specification | Details |
|---|
| Brand | BUFFALO |
| Part Number / MPN | 5YKYD20 |
| Product Type | Extended Warranty Service |
| Service Name | Keep Your Drive |
| Service Duration | 5 years maximum |
| Warranty Structure | Original 3-year warranty plus 2 additional years |
| Replacement Service | Next Business Day air service |
| Cross-Shipment | Included |
| Defective Drive Retention | Included |
| Technical Support | 24/7 North America-based phone support |
| Supported Product Category | Eligible 8-bay full and 12-bay partial TeraStation systems |
| Example Eligible Products | TeraStation 5820DN (8-bay), TeraStation 51220RH (4-bay), TeraStation 71210RH (4-bay) |
FAQs
What is BUFFALO 5YKYD20?
5YKYD20 is an optional 5-year Keep Your Drive warranty upgrade for eligible BUFFALO TeraStation systems.
What does Keep Your Drive mean?
When an eligible hard drive is replaced under the service, the defective hard drive does not need to be returned to BUFFALO.
How long does the warranty last?
The service provides a maximum of five years of coverage, consisting of the original 3-year warranty plus two additional years.
Does 5YKYD20 include Next Business Day service?
Yes. BUFFALO specifies Next Business Day air service and cross-shipment service for the Keep Your Drive warranty program.
Which systems are eligible?
BUFFALO lists 5YKYD20 for eligible 8-bay full and 12-bay partial TeraStation systems. Examples include selected 5820DN, 51220RH and 71210RH configurations.
