Detailed Specifications
Overview
The BUFFALO 5YKYD10 is an optional 5-year Keep Your Drive warranty upgrade for eligible BUFFALO TeraStation 12-bay rackmount systems. The service provides replacement hard drives without requiring the defective drive to be returned.
Service Coverage
The Keep Your Drive service includes Next Business Day replacement service and 24/7 North America-based technical support. It is designed for organizations that need to retain defective hard drives during the replacement process.
Compatibility
BUFFALO identifies the 5YKYD10 for eligible 12-bay rackmount TeraStation systems. Current BUFFALO warranty documentation lists the service for TeraStation 51220RH and TeraStation 71210RH 12-bay configurations. BUFFALO also lists 5YKYD10 among the optional warranty services for the TeraStation 5010 rackmount family.
Key Features
- 5-year Keep Your Drive warranty coverage
- Next Business Day replacement service
- Defective hard drive retention
- 24/7 North America-based technical support
- Designed for eligible 12-bay rackmount TeraStation systems
Applications
The 5YKYD10 is intended for businesses and organizations using eligible BUFFALO 12-bay rackmount storage systems where retaining defective hard drives is important for data-security or compliance requirements.
DC Supplies Product Note
The 5YKYD10 is a warranty service product rather than a hardware component. Confirm the exact BUFFALO TeraStation model and service eligibility before purchasing the warranty upgrade.
Specifications
| Specification | Details |
|---|
| Brand | BUFFALO |
| Part Number / MPN | 5YKYD10 |
| Product Type | Extended Warranty Service |
| Service Name | Keep Your Drive |
| Service Duration | 5 years |
| Replacement Service | Next Business Day |
| Defective Drive Retention | Included |
| Technical Support | 24/7 North America-based technical support |
| Supported Product Category | Eligible 12-bay rackmount TeraStation systems |
| Eligible Systems | Selected TeraStation 51220RH and 71210RH 12-bay configurations |
FAQs
What is BUFFALO 5YKYD10?
5YKYD10 is an optional 5-year Keep Your Drive warranty upgrade for eligible BUFFALO 12-bay rackmount TeraStation systems.
What does Keep Your Drive mean?
It means that when a defective hard drive is replaced under the service, the defective drive does not need to be returned to BUFFALO.
Does 5YKYD10 include Next Business Day service?
Yes. The service includes Next Business Day replacement support for eligible products.
Does the service include technical support?
Yes. BUFFALO provides 24/7 North America-based technical support with the Keep Your Drive warranty service.
Which systems are eligible?
BUFFALO lists 5YKYD10 for eligible 12-bay rackmount TeraStation systems, including specified TeraStation 51220RH and 71210RH configurations. Exact eligibility should be confirmed before purchase.
