Detailed Specifications
Yealink 510102001162 1YEAR extended coverage warranty on CTP25
Overview :
The Yealink 510102001162 (CTP25-AMS-1) is an official manufacturer-backed extended service plan designed for enterprise IT administrators and AV integration teams. It protects corporate unified communications infrastructure by minimizing operational risks and reducing hardware downtime for interactive conference room touch consoles.
This agreement delivers 1 year of Assurance Maintenance Service (AMS), featuring priority technical assistance, expert troubleshooting resources, and structured hardware replacement workflows with a 2-business-day response time.It resolves maintenance bottlenecks by granting direct access to authorized manufacturer engineering support channels.
Deployed primarily across enterprise boardrooms, meeting spaces, and executive collaboration environments, this service plan integrates directly with conference room control hardware to maintain continuous business uptime.
Compatibility is strictly mapped to the Yealink CTP25 10.1-inch IPS Touch Console. It cannot be applied to standard desktop IP phones, audio-only endpoints, or separate peripheral hardware lines.
Key Features :
Official 1-year manufacturer Assurance Maintenance Service
Expedited hardware replacement with 2-day business response
Professional technical support and expert troubleshooting
Helps maximize system uptime and operational reliability
Protects long-term performance of CTP25 touch consoles
Specifications :
| Specification | Details |
| Brand | Yealink |
| Part Number | 510102001162 |
| Product Type | Extended Service Agreement |
| Service Coverage | Assurance Maintenance Service (AMS) |
| Agreement Duration | 1 Year |
| Response Time | 2 Business Days |
| Service Type | Technical Support & Hardware Replacement |
| Compatibility | Yealink CTP25 10.1-inch IPS Touch Console |
| Target Environment | Enterprise Collaboration / Conference Rooms |
| Support Channel | Manufacturer Direct / Authorized Partner |
