Detailed Specifications
Jabra 14201-17 Electronic Hook Switch Adapter
Overview :
The Jabra 14201-17 is an Electronic Hook Switch (EHS) adapter designed for integrating Jabra wireless headsets with compatible Polycom SoundPoint and VVX IP desk phones. It enables remote call control functions directly from the headset without requiring a mechanical handset lifter.
This adapter is widely deployed in enterprise telephony, contact centers, and unified communications environments where users require mobility away from their desk while maintaining full call handling capability. Once installed, users can answer and end calls, mute audio, adjust volume, and hear incoming ring tones directly through supported Jabra wireless headsets.
The adapter is intended specifically for supported Polycom IP phones and compatible Jabra wireless headset systems. It should not be used as a generic USB or audio interface adapter.
Key Features :
- Enables remote call control for Jabra wireless headsets
- Compatible with Polycom SoundPoint and VVX IP phones
- Supports answer, end, mute, and volume functions remotely
- Plug-and-play deployment for enterprise telephony systems
- Eliminates need for mechanical handset lifter devices
Specifications :
| Specification | Value |
|---|
| Brand | Jabra |
| Part Number | 14201-17 |
| Product Type | Electronic Hook Switch (EHS) Adapter |
| Interface Type | EHS / Desk Phone Control |
| Supported Phone Brands | Polycom |
| Compatible Phone Series | SoundPoint IP, VVX Series |
| Compatible Headsets | Jabra Wireless Headsets |
| Function | Remote call control |
| Supported Features | Answer/end, mute, volume, ringtone detection |
| Installation Type | Plug-and-play |
| Deployment Environment | Enterprise / Contact Center |
| Maximum Wireless Control Range | Up to 450 ft (headset dependent) |
| Manufacturer | GN Audio (Jabra) |
