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Logitech 994-000317 Select Enterprise 5 Year 250 Room Support Plan View larger

Logitech 994-000317 Select Enterprise 5 Year Service 250 Room Support Plan

994-000317

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Detailed Specifications

Logitech 994-000317 Select Enterprise 5 Year Service 250 Room Support Plan

Overview

The Logitech Select Enterprise Plan (994-000317) is an enterprise-grade service contract engineered for mid-to-large scale corporate environments and centralized unified communications infrastructures. This tier-two framework allows procurement departments and deployment engineers to secure continuous hardware operational health while avoiding the troubleshooting friction associated with multi-vendor room endpoints.

This platform license covers up to 250 meeting rooms over a fixed 5-year deployment lifecycle, protecting corporate workplace investments over an extended hardware operational turn. It provides technical coverage for spaces utilizing native platform configurations—including Microsoft Teams Rooms and Zoom Rooms—acting as a single point of technical accountability to bypass generic, frontline diagnostics.

Designed to safeguard business-critical boardrooms and multi-site branch operations, the plan integrates priority support response models with advanced replacement parts logistics. Do not deploy this specific SKU for systems requiring longer multi-year agreements beyond 60 months or for operations exceeding 250 active rooms, as licensing parameters are strictly locked to this designated milestone capacity.

Key Features

  • 24/7 technical help desk with a strict 1-hour response commitment.

  • Direct routing to Tier II specialists to troubleshoot complex platform bugs.

  • Advanced replacement shipping protocols feature next-business-day delivery.

  • Enterprise-scale licensing optimized to streamline up to 250 rooms.

  • Integrates with Sync Insights for real-time fleet health tracking.

Specifications

Specification FieldVerified Product Data
BrandLogitech
Part Number994-000317
Product TypeVideo Conferencing Service Plan
Service Term5 Years
Room Count CapacityUp to 250 Rooms
Response Time Commitment1-Hour Target for Priority Technical Support
Support Availability24 Hours a day / 7 Days a week
Fulfillment MethodElectronic Delivery / Digital License Activation
Platform CompatibilityMicrosoft Teams Rooms, Zoom Rooms, Logitech Sync
Hardware ReplacementAdvanced RMA (Next Business Day Dispatch)
ITSM IntegrationServiceNow API Ticket Integration Support
  • All packages are shipped same day if the order is placed before 3PM CST

    We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx

    Overnight Shipping take 1 business day
    Expedited Shipping take about 2-3 business days
    Ground shipping take about 3-5 business days

    You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.

  • We Accept

    i) PayPal
    ii) All Credit & Debit Cards
    iii) Purchase Orders
    iv) Check
    v) Bank Transfer/ACH/Wire Transfer

    To process the order through Paypal/CC, you can simply checkout and process the payment.

    If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details

    Call: 469.458.9636
    Email: sales@dcsupplies.net

  • If you have any queries, please contact us at the following details and we will be happy to help

    Call
    469.458.9636
    469.458.9638

    Email
    sales@dcsupplies.net

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