Detailed Specifications
Jabra 14201-27 Link Electronic Hook Switch Adapter
Overview :
The Jabra 14201-27 is an enterprise-grade Electronic Hook Switch (EHS) adapter cable engineered to enable remote desk phone control for wireless headset fleets. Designed for high-density contact centers, corporate offices, and fast-paced customer support hubs, this hardware bridge eliminates the manual dependency of a mechanical handset lifter. It resolves operational bottlenecks by allowing communication agents to answer and end calls directly from their wireless headset interface while moving freely up to 450 feet away from their workstations.
The adapter functions as a bidirectional signaling translator between the native software logic of the desk phone and the base station of a Jabra wireless headset. When an incoming call hits the phone terminal, the cable passes a ring tone alert directly to the operator's earpiece. Pressing the call button on the headset instantly commands the EHS link to open the phone line, streamlining workflow efficiency and increasing daily call capacity.
This deployment accessory features a plug-and-play architecture consisting of a central inline signal translation block branching out into dedicated physical modular connector plugs. It is specifically optimized to interface with standard corporate desk phones from major enterprise manufacturers, bridging them directly to professional Jabra wireless systems. This product must not be used with softphone applications or pure USB-based telephony hardware, as it requires standard analog or digital auxiliary ports on a physical desktop phone to operate.
Key Features :
Electronic Hook Switch logic eliminates the need for mechanical handset lifters.
Direct remote call management lets agents answer or end calls from a distance.
Clear inline audio-signal processing preserves voice data path integrity.
Seamless plug-and-play installation minimizes setup downtime for IT rollouts.
True hardware integration provides reliable ring alerts straight to the earpiece.
Specifications :
| Attribute | Specification |
| Brand | Jabra |
| Part Number | 14201-27 |
| Product Type | Electronic Hook Switch (EHS) Cable Adapter |
| Signaling Type | Bidirectional Electronic Hook Switch Control |
| Headset Compatibility | Jabra PRO 920, PRO 9400 Series, Engage 65, Engage 75, Motion Office |
| Desk Phone Brands Supported | Selected Enterprise Analog and Digital Desk Phones |
| Connection Interfaces | Modular proprietary plug to desk phone AUX/Handset ports |
| Physical Layout | Cable assembly with an integrated signal-converter casing |
| Color | Black |
| Target Deployment | Corporate Call Centers, IT Service Desks, Executive Offices |
